Communicating Proactively
Why it matters
Communicating proactively means telling people what they need to know before they have to ask. It's the cheapest way to look responsible, and most people don't bother.
If you're going to miss a deadline, the email the night before is how you get an extension. The excuse after is how you get a zero. If you're pushing for a change at school, regular updates keep the principal on your side. Surprises make people defensive.
It works the same way after graduation: bosses, roommates, anyone waiting on you.
Talk about your communication skills in your resume
Student Advocate Sept. 2023 - Present
Sent weekly updates to the principal, librarian, and student supporters throughout a campaign to keep the library open until 5 p.m., from first proposal to the first week of new hours.
Doorstop Fellow Sept. 2023 - Present
Raised survey results from 40 classmates with the chemistry teacher showing labs ran past the bell; agreed on moving cleanup to the start of the next class.
Build stronger communication skills
Give a heads up. If something might go wrong, say so before it does: "I'm sick and might miss Thursday's quiz. Could I make it up Monday?"
Close the loop. After a meeting or a deal, send a two-line recap of what you agreed and who's doing what: "Thanks! Just confirming the essay is now due Monday."
Update before anyone asks. Leading a group project? Text the group where things stand before someone has to ask.
Say the hard thing, specifically. "The last three tests covered material we hadn't practiced yet" gets a better response than "your tests are unfair." More on handling teachers who talk down to you.
Pick the right channel. Quick questions in person, anything someone needs to remember in an email, big decisions in a meeting.
Most proactive communication happens over email. Learn to write emails that get quick answers.